How do I schedule a tow?

Scheduling a tow with Stratford Towing is quick, easy, and hassle-free. Whether you’re stranded on the side of the road, need to move a vehicle to a new location, or require assistance with a non-running car, our team is here to make the process as smooth as possible.

Here’s how it works:

1. Contact Us
   The first step is to reach out. You can call us directly at [Your Phone Number] to speak with a friendly, knowledgeable team member. If calling isn’t convenient, you can also send us an email or use our online contact form on the website. Providing clear information about your location and situation helps us dispatch the right truck quickly.
2. Provide Vehicle Details
   To ensure we send the appropriate equipment and team, please share key details about your vehicle. This includes the make, model, year, and condition of the car or truck. If your vehicle is stuck, damaged, or in an unusual position, letting us know will help us prepare accordingly.
3. Describe the Service Needed
   Tell us what type of towing or roadside assistance you require. Whether you need a standard tow, flatbed service, emergency towing, or additional roadside help like jumpstarts or fuel delivery, the more information you provide, the better we can serve you.
4. Confirm Location and Time
   Give us your exact location, whether it’s a street address, highway mile marker, or nearby landmark, and let us know if there’s a preferred time for pickup. We pride ourselves on fast response times and will do our best to accommodate your schedule and get to you promptly.
5. Receive Confirmation and Estimate
   Once we have all the details, we’ll confirm the service with you, provide an upfront estimate, and dispatch the closest available tow truck. Our goal is to keep you informed and comfortable throughout the process.
6. Relax While We Handle the Rest
   After scheduling, simply wait safely for our arrival. Our trained professionals will take care of your vehicle with care, ensuring a smooth, damage-free tow or assistance.

Additional Tips

• If you’re stuck on a busy road or highway, prioritize your safety first. Move to a safe spot if possible, turn on hazard lights, and stay inside your vehicle until help arrives.
• Have your phone charged and accessible so you can communicate if needed.
• Keep any necessary documents handy, like your vehicle registration or insurance info, in case you need to provide them.